Our Core Values | Security Federal Savings Bank

New Android App Available for Download, Monday, June 9th

As part of our system upgrade, Android users will need to delete the old Security Federal app from their devices before downloading the new one starting Monday morning.
Please note: The new app may not immediately appear in Google Play search results.
To access it directly, use this link:
https://play.google.com/store/apps/details/?id=com.csiweb.digitalbanking.bk0011
What to look for: In the app store, the new Security Federal app will have a white background with our signature “S” ribbon logo in the center.

Apple Users: Your app may automatically update. If it does not, you need to delete your current app (blue background), then find the new app with the white background. Click here for the new apple app: SecFed Bank on the App Store.
Thank you for being part of this exciting upgrade. We're here if you need support!

Fraud Alert: Text Message Scam

We've been made aware of a fraudulent text message circulating that appears to be from Security Federal Savings Bank, asking you to click a link to decline a suspicious transaction. This message is not from us.

Please remember: Security Federal does not send fraud alerts via text message. We will never ask for your login credentials, PIN, or any personal account details through a link or message. If you ever receive a suspicious message or are unsure about a communication, do not click any links. Instead, call us directly at your local branch or our main number.

Your security is our top priority—thank you for staying alert and helping us protect your account.

Core Values

We at Security Federal commit to remaining vital to our customers and our communities by following the core values of Courtesy, Safety, and Flexibility.

Courtesy

Our customers and team members are all treated as VIP’s through personal touches such as using names, smiles, friendly faces and politeness. We at Security Federal feel a deep sense of gratification as we enthusiastically serve and support all our communities with passion.

Safety

We provide for the welfare of our customers and team members - not only physical safety, but financial safety and security as well. We are committed to offering products and services that provide security to the lives of our customers and team.

Flexibility

Our customers experience exceptional customer service because we empower our team to be problem solvers who ensure flexible, personalized service for each person who banks with us based on the best interest of the customer and bank. We take the time to learn your unique situation and develop a custom solution based on your specific financial needs.