Welcome to our New Website!

We're excited to launch our new site - and a new domain name... SecFed.Bank. Read all about our update and what it means for you. Read more »

Security Federal Savings Bank

Telephone Banking

What is telephone banking?

Formerly called Security Express, telephone banking is a complimentary telephone service that provides you with real-time and around the clock access to your accounts from any touch- tone telephone---anytime, anywhere. We encourage you to use Digital Banking for faster access to your account transactions, but if you prefer to dial in to check your account, this option is great for you!

Features include:

• Voice recognition or touch tone prompts
• Activate or deactivate debit and ATM cards
• Schedule or cancel future dated account transfers or loan payments
• Schedule stop payments
• Receive account summaries by email

How do I use telephone banking?

You simply call toll free by dialing 1-800-889-BANK (2265).

The first time you access telephone banking, you will be asked to enter your Account number and Social Secuirty number or Tax ID number. You will then be asked to select a 4 digit Personal Identification Number (PIN).

After your initial call, you may access your account with your Account Number along with your four (4) digit PIN that you have selected.

It's safe and easy to use!

Once you dial, the operator will lead you step-by-step through the call slowly, clearly and accurately. After the telephone banking operator completes your transaction, you may simply hang up.

It's confidential and secure!

With telephone banking, your personal account information is completely confidential. It is relayed directly from our computer to you. The information is also secure because only you know your access numbers to telephone banking. We encourage you to use Digital Banking in the mobile app or by logging in online for faster access to your account info.

It's convenient!

By simply calling telephone banking, you can instantly verify balances, confirm deposits, determine if specific checks have cleared, transfer funds, receive loan account information, make loan payments, and obtain other information about your accounts. This can also be done using Digital Banking in the mobile app or by logging in online.

I'd like to ask a question

When you call telephone banking, you have access to the information listed below. 

Deposit Accounts

Checking Accounts
Balance
Last 5 Deposits
Last 5 Checks Paid
Confirm Payment of a Check
Last 5 ATM Debits
Last 5 Misc Debits

Savings Accounts
Balance
Last 5 Deposits
Last 5 ATM Debits
Last 5 Misc Debits

Time Deposit Accounts
Current Balance
Accrued Interest
Last Interest Payment Date and Amount
Next Interest Payment Date
Maturity Date
Interest Paid Last Year
Interest Paid Year-to-Date
Withholding Year-to-Date
Forfeitures Year-to-Date

IRA Accounts
Current Balance
Next Interest Payment Date
Maturity Date
Interest Paid Year-to-Date
Withholding Year-to-Date
Total Contributions (Year-to-Date)
Total Distributions (Year-to-Date)

Loan Accounts

Installment/Commercial
Principal Balance
Payoff Amount
Last Payment Date
Next Payment Date
Regular Payment Amount
Interest Paid Last Year
Interest Paid Year-to-Date

Mortgage
Principal Balance
Regular Payment Amount
Interest Paid Year-to-Date

scrolltop