What is telephone banking?
Formerly called Security Express, telephone banking is a complimentary telephone service that provides you with real-time and around the clock access to your accounts from any touch- tone telephone---anytime, anywhere. We encourage you to use Digital Banking for faster access to your account transactions, but if you prefer to dial in to check your account, this option is great for you!
• Voice recognition or touch tone prompts
• Activate or deactivate debit and ATM cards
• Schedule or cancel future dated account transfers or loan payments
• Schedule stop payments
• Receive account summaries by email
How do I use telephone banking?
You simply call toll free by dialing 1-800-889-BANK (2265).
The first time you access telephone banking, you will be asked to enter your Account number and Social Secuirty number or Tax ID number. You will then be asked to select a 4 digit Personal Identification Number (PIN).
After your initial call, you may access your account with your Account Number along with your four (4) digit PIN that you have selected.
It's safe and easy to use!
Once you dial, the operator will lead you step-by-step through the call slowly, clearly and accurately. After the telephone banking operator completes your transaction, you may simply hang up.
It's confidential and secure!
With telephone banking, your personal account information is completely confidential. It is relayed directly from our computer to you. The information is also secure because only you know your access numbers to telephone banking. We encourage you to use Digital Banking in the mobile app or by logging in online for faster access to your account info.
By simply calling telephone banking, you can instantly verify balances, confirm deposits, determine if specific checks have cleared, transfer funds, receive loan account information, make loan payments, and obtain other information about your accounts. This can also be done using Digital Banking in the mobile app or by logging in online.
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